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Empire Carpet Complaint - In home estimate
Empire Carpet Complaint

Empire Carpet Complaint

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In home estimate


Set an appointment with Empire for an estimate. They called 15 minutes before they were supposed to be here to cancel. When I contacted them they didn't seem concerned about the missed appointment only to reschedule another one??? Why would I have you do work on my house when you can't even an appointment???


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Comments


Business says: (6 years ago)
 0
We never want our customers to be inconvenienced, so we were disappointed to learn of your missed sales appointment. We can assure you that we take your concerns very seriously, and we would like the opportunity to make things right for you. Unfortunately, we are not able to locate your account with the information you’ve provided here. Please call us at 888-588-2315 x4195 or email customersupport@empiretoday.com, and we will reach out to you. Thank you. Rebekah Clerk, National Customer Service Manager






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