Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Empire Carpet Complaint - Don't Waste your Money
Empire Carpet Complaint

Empire Carpet Complaint

ADVERTISEMENT

Don't Waste your Money


Don't waste your money like we did. It hasn't been even two years since we had Empire Carpet 18005882300 come out and install our carpet. Even after not even a year it had a worn look to it. Now its even worse. The carpet looks worn like old carpet. Its totally flattened looking. We don't wear shoes in the house. I called after I noticed early signs of wear and they told me I got what I paid for. They told me I could file a complaint and have a company come out and look at it, but I would never win. She said that in all the years she worked there that she never saw anyone win a complaint.

My carpet is an embarassment. Its so flat that its worthless. We aren't even done paying it off and it looks like it needs to be ripped up. Shame on this company for giving us a terrible product. In our previous home, we bought Home Depot carpet and got it privately installed. It lasted beautifully. It was nice and fluffy and kept its pile. It was also cheaper. Empire told us they would give us a deal but they didn't. We were in a rush to get our home done because my husband had surgery and we were due to have a baby. We needed to get in our home. The salesman was rude and pushy. Don't waste you money. I'll never see mine again and they won't resolve this issue. If I could list pictures I would. I would show you the parts against the wall with no wear and the parts that are walked on that look flat after not even two years.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Empire Carpet
SUBMIT a ticket
for Empire Carpet
WATCH videos
for Empire Carpet
More Empire Carpet Reviews and Complaints MORE reviews and complaints
for Empire Carpet

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Business says: (7 years ago)
 0
We’re sorry you’re not pleased with your product since its installation. We are dedicated to working with any customer experiencing issues and want the chance to reach out to you to better address your concerns and begin working on a resolution with you. We want you to be satisfied with your home improvements even years after installation. If you could, please email your information to us at customersupport@empiretoday.com or call us at 888-588-2315 x4195 and we’ll follow back with you. We look forward to working on a resolution with you. Rebekah Clerk, National Customer Service Manager






login with Facebook and share your reviews

More Empire Carpet reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team