Empire Carpet Consumer Complaints All Reviews

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Empire Carpet Reviews

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    I am so sickened at this whole situation. We had called to have an empire sales person come to the house. He came and gave us a higher than we expected quote, but assured us that we were getting good carpet and they would move our stuff, and that it was a bit more expensive because they order extra. We trusted him, so ok, we ordered the carpet. First , the installers came and seemed irritated about moving anything. It turns out that they were actually very pleasent, they just messed pur carpet up. I left for work, and my husband was home while they finished the job. He called me and said he... More...
    (Home Improvement)
    bwelc16's Picture   bwelc16    1 Comments   Comments
  • Don't Waste your Money

    Don't waste your money like we did. It hasn't been even two years since we had Empire Carpet 18005882300 come out and install our carpet. Even after not even a year it had a worn look to it. Now its even worse. The carpet looks worn like old carpet. Its totally flattened looking. We don't wear shoes in the house. I called after I noticed early signs of wear and they told me I got what I paid for. They told me I could file a complaint and have a company come out and look at it, but I would never win. She said that in all the years she worked there that she never saw anyone win... More...
    (Home Improvement)
    empirenever's Picture   empirenever    1 Comments   Comments
  • carpeting

    I ordered carpeting from empire for two bedrooms, the hallway, and steps. I was doing construction on my home, and once one bedroom was finished, I had planned to carpet it, move into it, and do the other bedroom. I ordered one color for the bedroom, hallway and steps, and the other bedroom was a different color. I explained to the sales girl that I would do one bedroom first, then a second install for the other bedroom, hallway and stairs, once the construction was complete. She tried to talk me into doing it all at once. I explained that I did not want to install new carpeting during... More...
    (Home Improvement)
    pomey01's Picture   pomey01    2 Comments   Comments


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